Nutritional Support Coordinator

Remote

Full Time

Mid Level

**This is a remote position; it is not mobile. Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Candidates must reside in the United States to be considered.**

Nutritional Support Coordinator (Remote – US)

Compensation: $19.00 – $23.00/hour (based on experience).
Schedule: Monday to Friday, 8:30 AM – 5:00 PM (within your time zone).
Location: Remote (must reside in the U.S.).
Work Environment: This position is remote; however, if you reside in or near Tampa, FL or Independence, OH, it will be offered as a fully on-site role with in-office expectations.

Helping Patients Stay on Track One Call at a Time

Are you passionate about helping patients build healthier habits through consistent guidance and coaching? At Cosán Group, our Nutritional Support Coordinators provide telephonic nutritional care and education to patients across the country. This is a high-volume, metrics-driven role ideal for nutrition professionals who thrive in a fast-paced, structured environment and enjoy building patient relationships through daily outreach and accountability for performance.

Why Join Cosán Group?
Cosán Group, founded in 2015, is a mission-driven leader in preventative care. We deliver Chronic Care Management (CCM), Principal Care Management (PCM), and Behavioral Health Integration (BHI) services to support aging in place, reduce hospitalizations, and close gaps in care. You’ll join a collaborative team committed to quality, patient connection, and continuous improvement.

Key Responsibilities:

Manage a panel of patients and complete required monthly outreach.
Conduct daily phone calls with patients, providing care plan support and health coaching.
Document all patient interactions in real time using our care coordination platform.
Collaborate with care teams, providers, and caregivers to address clinical or social needs.
Maintain call quality, HIPAA compliance, and performance standards on every interaction.

Performance Metrics:
To be successful in this role, Nutritional Support Coordinators must consistently meet the following expectations:

Daily Outreach: Calls are expected consistently from 8:30 AM to 5:00 PM, excluding breaks and lunch.
Patient Load: Actively manage a caseload of 300–350 patients.
Monthly Touchpoints: Stay on schedule with all monthly outreach goals; No patient left behind.
Time Tracked: Use our real-time ticker to record your full workday, ensuring all patient-facing, care plan activities, and related activities are accurately captured.
Quality & Compliance: Pass regular QA call reviews, maintain HIPAA standards, and ensure accurate, real-time documentation.

Bonus & Incentive Opportunities:

Lift Pay: Earn productivity-based bonuses tied to performance.

Required Qualifications:

A Degree in Dietetics or Nutrition.
2+ years of experience in clinical nutrition counseling or dietary care coordination.
Experience supporting patients with chronic conditions in in-home, in-facility, or remote settings.
2+ years of EMR and computer navigation experience.
Demonstrated ability to educate patients, simplify complex nutritional concepts, and support weight management goals.
Must reside in the United States, within Eastern or Central Time Zones.
High-speed internet (minimum 50 Mbps download / 5 Mbps upload) and a HIPAA-compliant, private home office.

Preferred Qualifications:

3+ years of experience in healthcare nutrition, chronic care management, or patient education.
Certification as a:
- Registered Dietetic Technician (NDTR), or
- Certified Nutritionist, or
- Certified Health Coach
Bilingual (Spanish/English) preferred.

Compensation & Benefits:

Hourly Pay: $19.00 – $23.00/hour, based on experience.
Incentive Pay: Lift Pay (individual productivity bonuses).
PTO & Holidays: Paid Time Off + Company Holidays + Pixie Hours (earned PTO).
Benefits: Medical, dental, vision, life insurance, and 401(k).
Perks: Monthly internet stipend, company-provided equipment, and EAP resources.

Work Environment & Requirements:

100% Remote with a Monday–Friday schedule—no weekends or late nights.
- Work hours: 8:30AM - 5:00PM (within your time zone).
- If you reside in or near Tampa, FL or Independence, OH, the role will be offered as a fully on-site position with in-office expectations.
Company-provided equipment (Mini PC, monitor, headset, etc.)
High-speed broadband internet and private home workspace required
- Candidates must complete a company-provided internet speed test to confirm a minimum of 50 Mbps download / 5 Mbps upload.
Private workspace for compliance with HIPAA privacy laws.

Ready to Make a Measurable Impact?
If you’re a mission-driven candidate who thrives in a structured, fast-paced environment and can confidently manage daily outreach and performance goals, we want to hear from you. Apply today to join a team that values consistency, compassion, and results.

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Two key points for candidates:

The pay range in our job posting is fixed, but we offer structured bonuses for exceeding performance standards.

We are only hiring for full-time positions at this time, not part-time. Are you still interested in continuing with the application?*

Given the posted pay range of $19–$23 per hour, what is your expected hourly pay within this range? (Please enter a number or range between $19 and $23.)*

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This is a remote position; however, it is not mobile. Candidates must have a dedicated, private, and HIPAA-compliant workspace within their home. This includes a secure internet connection, the ability to protect confidential patient information, and an environment free from distractions, background noise, or public access. Working from public spaces (e.g., coffee shops, shared co-working environments, or while traveling) is not permitted under our compliance standards.*

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